Returns
Eligibility for Returns
- Items must be unused and in the same condition that you received them.
- Items must be in the original packaging.
- Items must be returned within 30 days of the purchase date.
- Items must have the receipt or proof of purchase.
Non-Returnable Items
- Perishable goods such as oil and other lubricants.
- Customized or special-order items.
- Electrical components once installed or used.
How to Initiate a Return
- Contact our customer service team at [Insert Contact Information] to initiate the return process.
- Provide your order number, details of the product, and the reason for return.
- Our team will review your request and, if eligible, provide you with a return authorization and shipping instructions.
Shipping
- Customers are responsible for the shipping costs of returning the items.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Refunds Process Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Partial Refunds Partial refunds may be granted in the following situations:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Late or Missing Refunds If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund.
Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same item.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Contact Information For questions or concerns about our Refund and Returns Policy, please contact us at:
- Email: bharatautosolution81@gmail.com
- Phone: +91 93028 14372
- Address: 279, 1st Floor Transport Nagar, Near Apple Hospital, Indore (M.P) 452001